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Google Reviews

Why Riders Choose Us

Excellent4.8177 reviews

Baron is my hero! I’m here on Western Australia Australia’s Munda Biddi track and my Bosch Battery has suddenly failed. There is not a single one available in WA and after extensive phone calls to Melbourne stores, Baron took it upon himself to race to the Bosch warehouse with five minutes to spare before closing time to pick it up. If he didn’t do this, Bosch would have used their own courier service, taking about four days to deliver it to his shop on St Kilda Road. It is now on an Express truck to me in WA. Baron appreciated my absolute sense of urgency and triple checked the specs to ensure there was not another disappointment when the battery arrives. Thank you from the bottom of my heart. Bernie Carson

Bridget
a week ago

After buying all of my previous bikes from chain stores it was a great experience purchasing Orbea e-bikes for my husband and I from a quality outfit like Melbourne Electric Bikes. Baron provided patient guidance to ensure that the bikes were right for us and kept us informed while we waited for delivery from Europe. As expected, the bikes were perfectly prepared on pickup and all user aspects explained. Very Happy

Trevor Craft
a month ago

The staff were professional and approachable, diligent in followiing through on the order and then its interstate despatch. Really easy to work with.

Bill Damen
2 months ago

Paul Pitkethly
2 months ago

Could not be happier with the service Thank you both

vic solakidis
2 months ago

Ross Thoams
3 months ago

Excellent service. Informative and helpful advice from Nathan. Great Orbea gravel bike.

Yvonne Cahill
3 months ago

Peter
3 months ago

Libby Dale
4 months ago

I had a great experience with Melbourne Electric Bikes and would happily recommend them. Nathan was excellent at helping me choose an e-bike that suited my size (or lack thereof, LOL), riding style, and what I wanted to use it for. He was knowledgeable, patient and practical, without ever making the process feel pushy. Once my new Orbea arrived, Baron was fantastic getting me set up and making sure I felt comfortable with everything before heading off. A really friendly, helpful team and a great buying experience from start to finish.

Purchased a new e-bike in shop and found the team to be very friendly and helpful in introducing me to the features of the bike and answering all the questions I had. I have full confidence in the purchase, the product and the team at Melbourne Electric Bicycles. I look forward to bringing the bike in for it's first service in a few months. Cheers and happy riding!

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